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Returning A Manufacturer Direct Item

Process for returning A Manufacturer Direct, Memorabilia, or Collectible item:


If you're not 100% satisfied with your purchase, you may return your item to us within 30 days of your items delivery date.

Please Note:

  • All Trading Cards, Encapsulated, Loose, or Boxed - No Exclusions, Game Used, Vintage, Customized and Personalized items cannot be returned
  • Returns must be in original condition, unworn/unused with original tags and labels. Your return item(s) will be inspected upon arrival before your refund is processed.
  • These items cannot be returned after 30 days. If returned after this timeframe we will not be able to accept your return and will donate your merchandise to a charity of our choice. A refund will not be credited to your account.

You can initiate a return at any time by visiting the "Track Order" link at the top of the page.

- Simply enter your Order Number and click "Continue" to begin the Returns process:


* It can take up to 10 business days for us to receive and process your return. Once processed, your refund can take up to 2-7 business days to reflect on your account statement.